Doing phone calls in Romanian

Do you want to get in contact with a specific company or a possible future business parter? It's simple: you grab the phone, make an appointment, present the offer in detail, negotiate a little, and that's it – you sign the contract. However, in reality the process is not that simple. Everything may go wrong if from the beginning, your phone call shows that you are not a professional.

If you want to improve your skills regarding phone calls, you're in the right place. We will give you some useful recommendations that will definitely increase your chances to conclude a successful business.

10 rules for effective business phone calls 

• Always express yourself in a short, concise, and a clear way.
• Start the conversation by introducing yourself. Order: the greeting, your name, and the company that you are representing.
• Continue with the purpose of the call.
• Ask question directed to the intended purpose. Remember: the one who asks leads the conversation. Note your questions before, so that you can't forget them.
• Beware of the submissive tone. Initiate the dialogue from the position of an equal partner.
• Note that the phone is a means of establishing personal relationships. So, when making a phone call, you are not adressing to the company, but to the person.
• The focus of the conversation should be on the interlocutor, not on you.
• The content of a phone call can be forgotten quickly. Make sure that you write down the important information right after you've hung up the phone.
• If you are called on the phone, always come prepared with paper and pen.
• It's highly recommended that you don't call on Monday morning or on Friday evening.

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Expressions for making a phone call

Every country has its own specific expressions and phrases. So, if you want to get a job or to start a new business to a new country, it's important to learn them. Below are some Romanian expressions that are used for making phone calls at your workplace. Learn how to introduce yourself, what to say when the person you want to speak to it's not available, and the proper way to end a call. 

Expressions for receiving a phone call

Knowing how to receive a business phone call it's also of a great importance. Check out the table and learn how to answer the phone, respond to a caller's request, ask someone to hold on, take a message, and end the call. 

Do you want to learn more Romanian phrases and expressions which are specific for business phone conversations? Sign up for an online language course and your (native) teacher will show you how to be an expert regarding this topic!